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Jim Collins was surprised to find that the leaders of 'Great' companies were not charismatic celebrities. They were 'Level 5 Leaders'—individuals who possessed a paradoxical blend of personal humility and professional will. They were ambitious, but for the company, not for themselves. They credited luck for success and took blame for failure. He teaches that the highest level of leadership is quiet, determined, and ego-less.
"The most effective leaders of companies in transition are the quiet, unassuming people whose inner wiring is such that the worst circumstances bring out their best. They're unflappable, they're ready to die if they have to. But you can trust that, when bad things are happening, they will become clearheaded and focused. p. 46"
"It is better to first get the right people on the bus, the wrong people off the bus, and the right people in the right seats, and then figure out where to drive. p. 41."
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