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Ford was a capitalist, but he believed that service came before profit. 'A business that makes nothing but money is a poor business. ' He argued that if you provide a great service at a low price, profit will be the inevitable byproduct. He famously doubled his workers' wages to $5 a day, arguing that workers should be able to afford the product they make. He teaches that the highest form of business is one that serves the greatest number of people.
"Competition is the keen cutting edge of business, always shaving away at costs."
"Speculation in things already produced - that is not business."
"Chop your own wood and it will warm you twice."
"Don't find fault, find a remedy; anybody can complain."
"The foundation of business is service."
"Profits are a sign of service."
"Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for what it gets."
"Service is what we are here for."
"The best way to make money in business is not to think about making it."
"Money is like an arm or a leg - use it or lose it."
"Most people spend more time and energy going around problems than in trying to solve them."
"A business that makes nothing but money is a poor business."
"Business is merely service."
"It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages."
"Industry is mind using nature that man may be free."
"To do for the world more than the world does for you - that is success."
"There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible."
"If you always do what you've always done, you'll always get what you've always got."
"There is no such thing as standing still. We must either go forward or backward."
"Nothing is particularly hard if you divide it into small jobs."
"Greatest use of capital is not to make more money, but to make money do more for the betterment of life."
"The short-sighted manager thinks that he can make money by paying low wages. He can't."
"Thinking is the hardest work there is, which is probably the reason why so few engage in it."
"A market is never saturated with a good product, but it is very quickly saturated with a bad one."
"The only real security that a man will have in this world is a reserve of knowledge, experience, and ability."
"A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer."
"Quality means doing it right when no one is looking."
"Everything can always be done better than it is being done."
"Failure is simply the opportunity to begin again, this time more intelligently."
"The man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed."
"An idealist is a person who helps other people to be prosperous."
"An idea is just an idea. It doesn't become something until someone works at it."
"Wealth, like happiness, is never attained when sought after directly. It comes as a by-product of providing a useful service."
"The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time."
"Coming together is a beginning; keeping together is progress; working together is success."
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